Loyalty Management

Our Loyalty Management Solution encourages your customers to develop and reinforce a positive, strong relationship with your brand. Based on the Microsoft Dynamics CRM platform, the solution is tailored for retail businesses, providing the ability to make your loyalty programs part of your marketing strategy, with focus on creating increased opportunities for customer engagement and building greater brand advocacy.

Advanced functionality helps your marketing team to manage customer and sales data and marketing analytics develop loyalty programs that will connect your customers with better value offerings.

With so much of the shopping path to purchase being influenced by digital, POS is no longer enough. In fact, the transaction is rapidly becoming the least important part of what happens in the store. 1

Source: Benchmark Report 2015, Kilcourse B and Rowen S., ‘Commerce Convergence: Closing the Gap Between Online and In-Store’.