Case Studies

We have a proven track record, over more than twenty years, of developing sophisticated, progressive solutions that are easy to use and closely matched to our clients’ business requirements.

The below case studies are examples of successful implementations and ongoing strong relationships with our retail clients.



Spend-less Shoes Case Study

“OST delivered us one, fully integrated, end-to-end retail system that manages every aspect of retail operations ― from procurement right through to store sales. With full visibility, we understand our customers better, and everyone makes smarter decisions.”

Bruce Campbell, Chief Financial Officer, Spend-less Shoes.

Download the Spend-less Shoes case study

Shiels and Grahams logo

Transworld Case Study (Shiels and Grahams Jewellers)

“OST has a wealth of retail fashion experience. They are a good sounding board and provide excellent guidance specific to retail. They understand our business, and have enabled us to quickly adapt to changing industry trends.”

Albert Bensimon, Chairman, Transworld

Download the Transworld case study

Local Government

Brighton Council

Brighton Council Case Study

“CouncilFirst clearly dominates in functionality and is also surprisingly affordable. Unlike its competitors, the solution is very powerful yet intuitive and easy to use, thanks to its familiar Microsoft platform and specific local government design functionality.”

Gregory Davoren, Deputy General Manager, Brighton Council

Download the Brighton Council case study

City of Palmerston

City of Palmerston Case Study

“CouncilFirst massively improved our procurement processes, while affording us a greater internal control, and increased our bottom line by an estimated 3 percent.”

City of Palmerston NT

Download the City of Palmerston case study